Enqre

Terms of Service

Last updated: 13 September 2026

These Terms of Service (the “Terms”) govern your use of Enqre. By creating an account or using the service you agree to these Terms.

1. Who we are

Enqre is operated by Denis Malov s.p., Mlinska ulica 22, 2000 Maribor, Slovenia.

Tax number: 14795914. Registration number: 7306024000.

You can reach us at support@enqre.com.

2. The service

Enqre lets you create, customize and manage dynamic QR codes, short links and related landing content, and view scan analytics.

Available features depend on your plan. We may add, change or remove features over time.

3. Accounts and eligibility

You must be at least 16 years old to use Enqre.

You are responsible for the accuracy of your account information, for keeping your credentials confidential, and for all activity that happens under your account.

4. Acceptable use

You may not use Enqre to distribute malware, phishing, illegal, infringing or deceptive material, or to point QR codes or links to such content.

You may not disrupt, overload, reverse-engineer or attempt to gain unauthorized access to the service.

We may suspend or remove content or accounts that breach these Terms or applicable law.

5. Plans, fees and payment

Paid plans are billed in advance on a recurring basis (monthly or annual) through our payment processor, Stripe.

Prices are shown on the pricing page.

By subscribing you authorize us, through Stripe, to charge the applicable fees for each billing period until you cancel.

6. Cancellation and refunds

You can cancel a paid plan at any time from your account. Cancellation takes effect at the end of the current billing period and you keep access until then.

Consumers in the EU have a statutory 14-day right of withdrawal. By asking us to start providing a paid digital service immediately, you may agree that this right ends once the service has been fully provided. Except where the law requires otherwise, payments already made are non-refundable.

If a Business subscription ends, any custom domain on the account keeps being served for 15 more days. Codes that have already been printed carry that hostname and cannot be reprinted, so they are not cut off the day a payment stops. After that period the hostname stops being served and codes printed with it no longer open; resubscribing restores it.

7. Your content and intellectual property

You keep all rights to the content you upload or link to (QR destinations, images and text). You grant us the limited right to host and process it in order to provide the service.

Enqre, including its software, design and trademarks, remains our property. These Terms do not grant you any rights to it beyond using the service.

8. Availability and changes

The service is provided “as is” and “as available”. We aim for high availability but do not guarantee uninterrupted or error-free operation.

We may modify, suspend or discontinue the service or parts of it, and will give reasonable notice of material changes where practicable.

9. Termination

You may stop using Enqre and delete your account at any time. We may suspend or terminate your account if you breach these Terms or applicable law.

After termination your dynamic QR codes may stop resolving. Please export any data you need beforehand.

10. Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, or for loss of data or profits. Nothing in these Terms limits liability that cannot be excluded under mandatory law, including liability for intent or gross negligence and your statutory consumer rights.

11. Governing law and disputes

These Terms are governed by the laws of the Republic of Slovenia, without regard to its conflict-of-law rules. The courts of Maribor, Slovenia have jurisdiction, subject to any mandatory consumer protections in your country of residence.

EU consumers may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

12. Changes to these Terms and contact

We may update these Terms from time to time. We will post the updated version with a new “last updated” date and, for material changes, notify you. Continued use after the changes take effect means you accept them.

Questions about these Terms: support@enqre.com.